Shipping Policy
The following information sets out the terms and conditions that constitute our shipping policy.
Order Verification
An email confirmation is sent to your nominated email address after placing your order. Please keep this email and all information included as proof of your purchase.
Order Processing Time
Processing time refers to the time it takes for us to prepare your order for shipping.
Once we receive your payment, your orders will be processed within 1-2 business days (excluding weekends and holiday). In the event of possible delays, we will send a notification to your nominated email with further information.
Once your order is ready, we will send you an email notification containing the update and tracking information.
Shipping Methods
- Local Pickup – Gosnells, Western Australia
- Australia Post
- Express Shipping + Signature on delivery
- Free Shipping – Express + Signature on delivery (Terms and conditions apply)
Shipment Location
- All orders are shipped from Gosnells, Western Australia.
- Luxuryholic does not ship internationally currently. We only ship domestically – Australia.
Shipping Rates
TYPE | COST | CONDITION |
Free Shipping | Free | Orders above $2,000 |
Express | $15 – $80 | N/A |
Estimated Shipping Times
TYPE | ETA |
Free Shipping (Express) | 2-3 Business Days |
Express | 2-3 Business Days |
Backorders
TYPE | ETA |
Ring | 14-21 Business Days |
Necklace | 14-21 Business Days |
Need help?
Contact us at sales@luxuryholic.com.au for questions related to our shipping policy.